Your Questions, Answered
Here are some of the most commonly asked questions we’ve received from our customers. If you don’t find the answer you’re looking for, please reach out and we will get back to you shortly.
WHERE ARE YOU LOCATED?
We are a home-based bakery located at 5659 Idaho Dr., Bettendorf, IA 52722. This is a residential location so we are not open to the public except for previously scheduled order pick-ups. We are licensed by the Scott County Iowa Health Department.
DO YOU OFFER GLUTEN FREE/DAIRY FREE/NUT FREE?
We do offer gluten and dairy free options upon request! However, we are not an allergen free kitchen so do not offer gluten or nut free products. Ingredients and baking equipment are prepared in a home kitchen that may come in to contact with milk, wheat, nuts, eggs or other allergens. We advise against placing a purchase with our bakery if you have a severe or life threatening food allergy.
HOW FAR IN ADVANCE SHOULD I PLACE AN ORDER?
It’s never too early to place your order! Our order book often fills up quickly and there are times that we will have to stop taking orders, this is especially likely to occur around holidays.
Online Orders: Online orders MUST be placed at least 2 days prior to your desired pick up date.
Custom Wedding Orders: We highly recommend placing orders for Wedding cakes at least 6 months in advance to secure your desired pick-up/delivery date.
Custom Cakes for all other occasions: We highly recommend placing orders for Custom Cakes as soon as possible or at least 2 weeks in advance to secure your desired pick-up.
Last-Minute Help: We typically have a few different cupcake flavors available for those times when you just need something simple quickly. Please call or message the bakery directly to inquire about what is currently available.
CAN I MAKE CHANGES TO MY ORDER?
Changes to your cake order: size, description, flavors, etc. will be accepted until 1 week prior to the event date. After that lockout date, we cannot accept any changes.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept Cash, Checks, Credit/Debit Cards, PayPal (firstname.lastname@example.org), and Venmo (@TheSweetSpotQC)